Privacy policy

Privacy Policy

Chevalier AB is committed to safeguarding the privacy of its customers. As a customer and/or user of our website [], we handle your personal information when it is provided to us or collected through the website.

This privacy notice ("Privacy Notice") is intended to inform you about how Chevalier AB, corporate registration number 556726-6811, with address Konstruktionsvägen 3, 435 33 Mölnlycke ("Chevalier") processes your personal information.

Chevalier is responsible for the processing of your personal information described in this Privacy Notice. This means that we are responsible for ensuring that your personal information is processed correctly and in accordance with applicable data protection legislation.

Our processing of your personal information is carried out in accordance with this Privacy Notice and for the purposes set out herein. In order to fulfill your order and agreement with us, we will need to process the personal information you are requested to provide when making your purchase.

We may need to update this Privacy Notice. The latest version of the Privacy Notice is always available on our website.


Personal information is data that can be directly or indirectly attributed to a living physical person. Every action taken with personal information constitutes personal data processing.

We process the following categories of personal information:

- Name

- Address

- Phone number

- Email address

- Delivery address

- Social security number

- IP number

- Credit information

- Payment details

- Purchase history/order data/transaction reference number

- Invoice number/external customer number


Your personal information is processed only for as long as necessary to achieve the purposes of the processing. For the following purposes, Chevalier processes your personal information:

˗ In trade via

˗ Handling orders, returns, complaints, and any delivery issues.

- Your contacts with our customer service.

˗ Personal information may be shared to conduct a credit check and prevent fraud, and a third party may, in some cases, record your data.

- To identify you and confirm that you meet the legally mandated minimum age for online purchases and to confirm your address with external partners.

˗ To provide information and marketing offers.

˗ Offers and invitations to events, customer meetings, and the like.

When you apply for credit as a payment method, we make an automated decision regarding your credit application but not for other purposes. You have the right to express your opinion and challenge the decision with our customer service.


We process your personal information when it is necessary for us to enter into and fulfill agreements with you as a customer or when you contact our customer service.

We process your personal information for marketing purposes, for example, sending mailings based on our legitimate interest in marketing Chevalier. You can object to such processing of your personal information at any time. Instructions for this are found in our mailings.

If Chevalier wants to process your personal information for purposes that, according to applicable law, would require your explicit consent, we will obtain such consent before processing.


The data we collect from you is stored within the European Economic Area (EEA) but may also be transferred and processed in a country outside the EEA. All such transfers of your personal information are made in accordance with applicable legislation.

For transfers outside the EEA, we use, for example, the EU's standard contractual clauses or the framework for privacy protection between the EU and the USA. These frameworks are intended to provide a guarantee of an adequate level of protection in relation to countries that the European Commission has deemed to lack sufficient protection in other respects. Chevalier is obliged to use technical solutions to ensure that personal data is processed securely.

Security measures also include, but are not limited to, ensuring that third-party providers have physically protected premises and restricted access. Authorization functions and access control systems are other security measures.


We keep your data for as long as you are an active customer with Chevalier, and then we delete this data.

Regarding marketing mailings, we consider you an inactive customer and delete your data if you have not opened any email within the last year. If you no longer allow us to use your personal information for marketing mailings, we will delete data held for this purpose.


In accordance with applicable data protection legislation, you have rights that Chevalier, as the data controller, must also inform you about. Your rights include:

Access to your personal information: You have the right to access your personal information processed by us.

Correction of your personal information: You have the right to have incorrect, incomplete, or misleading personal information corrected without delay.

Being forgotten: In certain cases, you have the right to have your personal information deleted. This is the case if:

i. We process the relevant data with your consent, or

ii. The data is no longer needed to fulfill an agreement (e.g., ongoing order, outstanding debt), or

iii. The data is needed for accounting purposes.

Restricting personal data processing: You have the right to restrict the processing of your personal data according to your wishes:

i. If you object to the processing of personal data with the support of a legitimate interest in marketing;

ii. If the restriction can be made without hindering the conclusion of an agreement; or

iii. If the data is not correct.

Data portability: You have the right to data portability, which means that under certain conditions, you can request the transfer of your personal data to another data controller. This includes data you have provided to us.

Objecting to how your personal data is processed: You have the right to object to how your personal data is processed by our customer service.

You also have the right to file a complaint with the relevant supervisory authority. In Sweden, this authority is the Data Inspection Authority.


Your personal information may be processed by a third party that assists us in performing certain tasks. Such third parties are considered Chevalier's data processors, which process the data on our behalf. However, Chevalier is still responsible for ensuring that your rights regarding personal information are fulfilled, even if we have engaged a data processor for certain processing.

Data processors for Chevalier include, among others, our e-commerce solution and payment services. Also services for measuring and analyzing Chevalier's advertising. When Chevalier enters into an agreement where your personal information is shared with our data processors, an agreement is made to ensure your privacy and the appropriate processing of your personal information.


Please note that, according to applicable legislation, your personal information may be shared within the OAG group (Open Air Group), including our subsidiaries, for purposes relevant to our business and to enhance your overall customer experience. We assure that your rights regarding personal information will still be maintained and protected, regardless of who within the group processes the data.


Chevalier takes appropriate technical and organizational measures to protect the personal information processed and ensures that your personal information is processed securely and accurately.

Chevalier uses a module for the search and anonymization of personal information. The module enables anonymization and cleansing of personal information that is no longer relevant to ensure compliance with the requirement to process personal information only to the extent it is relevant.


We have no intention of processing data or purchases from individuals under the age of 18. If you are under 18, you should consult with your guardian instead. If you are a guardian of a child whose contact information has mistakenly ended up in our system, please contact us so that we can rectify this.


For questions or complaints regarding how we handle personal information or if you wish to exercise your rights as mentioned above, please contact us at:, Phone +46 31-706 12 60 Address: Konstruktionsvägen 3 435 33 Mölnlycke, SWEDEN.